Food pickup and delivery services can be expensive, especially once tips, distance charges, and app fees are added. Still, customers typically know the final cost before completing checkout. For one Illinois mother, however, the true price came as a shock when she discovered how much her autistic son had spent on pizza.
Fortunately for her, Pizza Hat, the restaurant the food was ordered from, responded quickly and even reached out to help make things right. Now, the boy and his family not only have plenty of pizza, but they’ll also likely be visiting the restaurant more often in the near future.
The video above was posted to the TikTok account @creoleladi_, which is run by Dominique, a mother and entrepreneur who typically shares moments from her daily life. While this video is similar to her usual content, it takes on a slightly more serious tone. It centers on Dominique’s son, Jakey, who has autism.
He is seen crying as his mother reprimands him for using DoorDash to order $160 worth of Pizza Hut. In the caption, Dominique explains that she is unsure how it happened, since the app had been removed from all of his devices. However, that did not stop Jakey from going to Google and placing the order through DoorDash’s browser version.
Jakey was then able to log into his mother’s account, which contained her payment information, and place the order. However, since the money had already been spent and the food had been delivered, Dominique assumed there was nothing she could do and decided to keep the order. Fortunately, Pizza Hut stepped into the comments and helped resolve the situation.
It was clear that Jakey felt empathy for the situation, even if he didn’t fully understand what he had done. Still, as his mother, Dominique needed to ensure that he recognized his actions were wrong—especially because he had not asked for permission.
Illinois Mother Receives Heartwarming Surprise from Pizza Hut After Her Autistic Son Places an Unexpectedly Large Order
Pizza Hut’s comment on the video simply read, “Jakey is so real for this. Send us a DM, we might have something fun for you!” In a follow-up video, Dominique shared exactly what the surprise was: “Hey there! We loved the TikTok of Jakey ordering Pizza Hut—he’s so real for that. We’ve got something exciting for you! We’d love to treat you, hook you up with free pizza for the year, and reimburse you for the order. Below are two $350 gift cards so you can enjoy plenty of pizza—and more—on us.”
Commenters were thrilled that the video reached such a wide audience. Some even pointed out that he had ordered a large amount of pizza, suggesting he may have been thinking of his family. One person wrote, “At least he ordered enough for everybody and more.” Hopefully, Dominique will never have to experience a situation like this again, and Jakey will one day be able to look back on it fondly.
